Ecclesfield Group Practice

96a Mill Road, Ecclesfield, Sheffield, South Yorkshire, S35 9XQ 686 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 60 of 128
 
11th September 2023


When I have need an appointment I have managed to get one.

Suggested improvements
Maybe when they say they will call back, they will do.

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th September 2023


You have to wait a while on the phone early in the morning, but when you get thru there is usually an appointment.

Suggested improvements
Sometimes you don't always get a return phone call when you are told you would.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th September 2023


It is very difficult to get a doctors appointment. I had to wait several weeks for this appointment

Suggested improvements
Make it easier to make appointments

18th September 2023
Response from Ecclesfield Group Practice

I am sorry that you are not happy with the service you have received at our practice. We offer same day acute appointments either face to face or via telephone, continuity appointments are also available, these are made for by the GP. Demand on our services is extremely high. Sheffield also offer additional appointments at evening and weekends at the HUBS across the city. Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th September 2023


We had to phone in the afternoon for our newborn daughter and the reception put it on for the on call doctor to call us back, it was really helpful.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th September 2023


Worst gp surgery i have used. Never able to get an appointment itried 5 weeks to get to sed someone resulting in me having to go to hospital for future test.

Suggested improvements
Dont think all people that want to be seen just do it for pleasure some are feeling very unwell and needseeing

18th September 2023
Response from Ecclesfield Group Practice

I am sorry that you are not happy with the service you have received at our practice. Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 60 of 128

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Resources

Short link to review Ecclesfield Group Practice: http://iwgc.net/ejfmr